Our jewelry is made from high-quality materials including sterling silver, 14k and 18k
gold, and
platinum. We also use genuine gemstones such as diamonds, sapphires, rubies, and
emeralds. Each product
description includes details about the specific materials used.
To keep your jewelry looking its best, we recommend storing it in a jewelry box or pouch
when not in
use. Avoid exposure to chemicals, perfumes, and harsh cleaning agents. Clean your pieces
with a
soft cloth and, if needed, mild soap and water. For more delicate pieces, we recommend
professional
cleaning.
We offer a 30-day return policy on all purchases. Items must be returned in their
original condition,
unused, and in their original packaging. Custom or personalized items are
non-refundable. Please
contact our customer service team to initiate a return.
Yes, we offer international shipping to select countries. Shipping costs and delivery
times vary
based on the destination. You will see the shipping options available to your country
during
checkout. Please note that customs duties and import taxes may apply and are the
responsibility of the
buyer.
Once your order has been dispatched, you will receive an email with tracking
information. You can
use the tracking number provided to check the status of your delivery on the courier’s
website.